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Warranty and Terms of
Sale |
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. Delivery dates are approximate only subject
to normal variations customary in the industry along with any unforeseen delays. Seller
shall not be liable to Customer for any delay which is directly or indirectly the result
of any cause beyond Seller's reasonable control, including without limitation, fire,
flood, accident, civil unrest, acts of God, war, governmental interference, labor
difficulties, disruption in materials or supplies, actions or omissions of suppliers or
vendors, or transportation delays.
. Full risk of loss and title passes to the Customer upon delivery of the merchandise to a
carrier at the F.O.B. point. The F.O.B. point is when the carrier (UPS, FedEx, USPS, or
other shipper) takes physical possession of customer's merchandise. Claims for loss or
damage in shipment must be made directly to the carrier. Upon Customer's default in
payment, seller may at its option repossess the merchandise. This means that our
responsibility is limited and ends when the transfer of goods is made to our freight
carrier (UPS, FedEx, US Postal etc...)
. In no event shall Seller be liable for coincidental or consequential damages. Customer
agrees that no other remedy (including but not limited to incidental or consequential
loss) shall be available to him.
. Customers may cancel any orders before the order has been
processed. We cannot guarantee the cancellation of any new orders
until we receive written confirmation from our shipping warehouse.
Cancellation requests after we have shipped and before customer has
received product's) will be charged freight and handling. The
customer must then return the product freight pre-paid with the
original packaging unopened to receive a full refund on the goods
minus freight. Insuring goods is the customer's responsibility. All
items listed in the Hot Sales! category cannot be refunded or
exchanged. Request for refund of non-defective goods after receipt
will be charged a restocking fee of 20% minimum. After 30 days, all
sales are final.
. All products are sold with
manufacturer's limited warranty. If the merchandise happens to be
damaged upon receipt, we will replace it. We must be notified of
defect within 72 Hours of receipt. Defective items will be replaced
with the same or comparable item. Returns for refund will be charged
a 20% restocking fee and must be returned within 7 days in new and
re-saleable condition with all manufacturer's boxes, brochures, and
warranty cards. Shipping & Handling is never refundable.
Shipments back to us must be paid and insured by the buyer UNDER ALL
CIRCUMSTANCES. Shipments from us to the buyer will be paid by us
via UPS Ground or U.S. Postal (regardless of how the initial
order was shipped e.g.. Overnight, 2nd Day, etc.., we will ship
regular surface) under circumstances where the items were
received initially defective. Cross-shipments of merchandise is
available for extraordinary circumstances. For replacement items
due to size or fitting, customer must pay freight BOTH WAYS. Sorry,
all non-US. Continental customers including Hawaii, Alaska, Puerto
Rico, and all International customers are responsible for freight
fees UNDER ALL CIRCUMSTANCES. (We know that this can be
difficult especially when the mistake is ours, but we must stick
with this policy for all international customers. Many stores and
resellers just choose not to deal with international clients due to
the high risks. We have chosen to but only with this strict policy
in place. Hence for all international customers, be aware of this).
. Suggested Replacement Items for previously
discontinued or out of stock goods are not guaranteed to encompass
all the features and value points of the previous good. The customer
must do their own research to insure that they are buying what they
need or want.
. We do not guarantee delivery.
Delivery guarantees are assumed by the shipping company. We can only
ship via your request. We do not take responsibility for late
shipments due to UPS delivery error or errors by other shipping
companies. There are no refunds due to errors of this nature. We
usually ship within 2 working days.
. All returned checks will be assessed a $25 fee. All
late accounts will be charged 2% per month. Customer agrees to pay
all costs including attorney's and collection fees for delinquent
accounts. Any dispute or legal action from any transactions with
Aiya! Inc (StreetBikeRider.com) will be processed within the
jurisdiction of the Los Angeles County Court System in the State of
California.
. Go to our
Contact Page to request an RMA number for returns or exchanges. RMA numbers are valid for 7 days. All
returns must be in their original shipping package or something comparable. Do not ship
anything back in the original manufacturer's box or packaging. This may void our ability
to exchange your product or give you a refund/ credit. Do not ship anything back before
filling out our RMA form.
. All order cancellations are subject to a $10 fee after submission.
Does not include out of stock items, or back ordered items. |
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Aiya Group Inc.
Corporate Headquarters
13203 Rosecrans Ave., Suite C, Santa Fe Springs, CA 90670
Tel: 562-229-3113
Fax: 562-623-0766 |
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