StreetBikeRider.com - Return Merchandise Authorization Request Form

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Return Merchandise Authorization
Request Form

Request exchanges, returns, or refunds. Please read our current Warranty and Terms of Sale before proceeding. All returns/ exchanges must be in new and resaleable condition. All original manufacturer boxes and paperwork must be included (just like new!). Read our Complete Terms of Sale.

If you don't have access to the internet or having problems submitting the information through the internet, please download it HERE.

RMA Request Form

*If Applicable

Full Name:

Tel (1):

Tel (2):

Email Address:

Address:

City/ State/ Zip:

Date of Purchase:

Do you have a sales invoice?:


	Yes		No

Invoice Number:

Order Number:

Method of Original Payment:

Check / Money Order

Credit Card

Other

Credit Card Number:

Exp. Date:

Billing Address:

	Same as address above

Will you be including ALL original packing material and contents?:

Yes

List any missing parts/ packaging material:

Is your item in new
and resaleable condition?:

	Yes - absolutely new
	Slightly used condition
	Slightly scratched, dented

Note: Any evidence of wear, washing, scratches, or dents will immediately void any return/ exchange privileges. To receive full credit for exchanges/ credits all original packaging material must be present. Do not ship in the original manufacturer's box. Do not write on the original manufacturer's box. Protect the original box w/ 3rd party packaging.

Describe the state of your merchandise if not absolutely new and in resaleable condition. Is it washed, dirty, scratched, original box destroyed?:

Type of RMA Request:

	Item was defective right out of the box
	Freight carrier damaged the merchandise
	Need to change size/color/style
	Request a Refund
	Request Store Credit

Synopsis of our Terms of Sale:
For full disclosure review our Complete Terms of Sale. You have 72 hours after delivery date to notify us of any shortages, or defect in merchandise. You have 7 days of delivery date to request any size / style changes and exchanges. You have 7 days to request credit or refunds. After 7 days all sales are final. All refunds within 7 days are subject to a restocking fee of at least 20%. You have 30 days to request warranty service. After 30 days, please contact the manufacturer for service.

Please describe in detail below. If you want a size or style change, please indicate your replacements as needed:

I agree to Aiya Group's Terms of Sale:

Yes

Verify Code :

Aiya Group Inc.
Corporate Headquarters
13203 Rosecrans Ave., Suite C, Santa Fe Springs, CA 90670
Tel: 562-229-3113
Fax: 562-623-0766

StreetBikeRider.com Sport Bike Parts & Accessories � 2007 Aiya Group Inc.

Call 800-288-0640 to Order